Hermès Polo shirt

Shipping Policy

At DUCALE, we are committed to delivering a fast, reliable, and premium shopping experience across Egypt.

Delivery Time:
Enjoy fast delivery within 2 to 3 business days from the shipping date, depending on your location.

Shipping Fees:

• Flat shipping rate: EGP 120
• Free shipping on orders of 3 items or more

Shipping Confirmation:
Once your order is shipped, you will receive a confirmation message with your order details and tracking information (if available).

Failed Delivery Attempts:
If delivery cannot be completed due to incorrect information or unavailability, the order may be returned. Re-shipping fees will apply.

Customer Support:
For any shipping inquiries or assistance, feel free to contact us at:
Ducale.eg on instgram

Care Instructions:
Cold wash only – Do not bleach – Low heat ironing – Air dry recommended.